Quality First Contact:
 Step by Step

$49

Provides adjusters with a detailed guide on how to conduct an effective and professional initial interaction with claimants. This course covers key elements such as verifying loss information, setting expectations, and scheduling inspections. 

Deployment 
Checklist

$49

Prepares adjusters for successful deployments by outlining key tasks to complete before heading out. This course covers essentials like organizing personal care items, vehicle readiness, equipment checks, and ensuring all licenses and certifications are up to date.

Estimate Review:
The Final Walk-Through

$49

Teaches adjusters how to thoroughly review property damage estimates for accuracy and completeness. This course covers key areas like verifying line items, checking for sketch accuracy, ensuring compliance with guidelines, and reviewing pricing details.

Water Damage & Restoration Fundamentals

$49

This course covers key topics such as identifying water damage types, understanding mitigation techniques, and ensuring proper restoration processes, equipping participants with the skills to handle water-related claims efficiently and accurately.

Calculating Depreciation, Labor Minimums and O&P

$49

Focuses on the proper application of these key concepts in property damage estimates. This course teaches adjusters how to calculate depreciation accurately, apply labor minimums, and understand when to include O&P in claims, ensuring fair and accurate settlements.

Materials and Construction Basics

$89

Introduces adjusters to fundamental construction concepts and commonly used materials in residential properties. This course covers the components of a home's interior, exterior, and roof, providing a strong foundation for accurately assessing damage and preparing estimates. 

Ethical Excellence

$49

Empowers adjusters to explore key ethical principles such as integrity, transparency, and fair treatment at their own pace. Through case studies and practical examples, participants gain a deeper understanding of ethical decision-making in claims handling.

The Photo Report

$49

 This course focuses on teaching you how to document damage and loss effectively for residential claims, covering how to annotate and describe the damage and sort the photos to align with the estimate flow. 

Time Management Tools

$49

This course is designed  for claims adjusters who face the challenges of high caseloads, tight deadlines, and the need for precision in their work. By mastering time management, you can achieve increased productivity, reduced stress, and higher work quality.

Scope Like a Pro: 
The Field Adjuster Guide

$89

This comprehensive course equips new field adjusters with the essential skills and knowledge to conduct thorough property assessments. From inspecting interiors to documenting measurements, this course covers everything you need to excel in the field.

Ladder Safety: 
Essential Skills

$49

This course provides essential knowledge and practical guidance for using ladders safely and effectively. Participants will learn how to select the right ladder for the task, conduct thorough pre-use inspections, set up ladders securely, and maintain proper climbing techniques.

Beyond the Claim: Delivering Outstanding Customer Svs

$49

This course will equip you with the skills and techniques needed to build positive relationships with policyholders, handle complex interactions professionally, and leave a lasting impression of care. 