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Residential Claims Fundamentals

The Residential Claims Fundamentals Course is a foundational training program designed to equip new adjusters with the essential skills and knowledge required to handle residential property claims effectively. This course covers the end-to-end claims process, including policy interpretation, damage assessment, documentation, and communication with policyholders. Participants will gain a deep understanding of the unique aspects of residential claims, learning how to identify covered damages, apply deductibles, and ensure accurate claim settlements. With real-world scenarios and practical exercises, this course builds confidence and competence in handling residential property claims.
Earn your Criss Academy Certified Adjuster Seal for this course!
Earn 21 Texas CE credits* upon completing the course.
Make sure you are prepared to take this course. Check here!

Current Scheduling Class:

No Dates Available
$599
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Course Highlights

  • Course materials are included.

  • Master the Basics of Residential Claims: Residential property claims form a significant part of the insurance industry. This course provides the foundational knowledge and skills needed to handle these claims with confidence and accuracy.

  • Gain Real-World Skills: Through hands-on exercises and practical examples, you’ll learn how to apply your knowledge in real-world scenarios, from inspecting damage to resolving claims efficiently.

  • Understand Policy Language: Policies can be complex, but this course breaks them down into manageable components, teaching you how to interpret coverage, exclusions, and limits effectively.
Develop Strong Customer Service Skills: Learn how to communicate empathetically and professionally with policyholders, a critical skill for building trust and ensuring a smooth claims process.
Build Confidence and Expertise: By understanding the end-to-end claims process, you’ll feel prepared to take on residential claims with a higher degree of confidence and competence.
Enhance Your Career Opportunities: Completing this course demonstrates your commitment to becoming a well-rounded adjuster, making you more valuable to employers and carriers in a competitive industry. Certificate of Completion: Attendees receive a certificate recognizing their training and newfound skills in Residential Claims Fundamentals.
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